At the Derma Center Rogaška and Maribor website, we recognize and support the importance of data privacy for our website visitors. All personal data you provide is handled fairly and protected with care in accordance with the applicable laws of the Republic of Slovenia, the European GDPR regulation, and the principles and vision of our company.

Access to your personal data is granted only to carefully selected employees of AGENO d.o.o. and authorized subcontractors. Access is strictly limited to the scope and purpose necessary for the smooth execution of business and marketing processes, in accordance with your consent.

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1. Who manages your personal data?
Your personal data is managed by AGENO d.o.o. In processing this data, we ensure a lawful and fair approach, including access restriction.

Only authorized employees of the company, deemed trustworthy and competent in handling data, and technical subcontractors have access to the data for the purposes listed in section 5. All authorized individuals handle the data carefully and protect it throughout the entire period of lawful processing.

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2. How do we collect your personal data?
Personal data is collected in the following ways:

• Through your use of the website www.derma-rogaska.si and its subpages, where cookies are used (see below for more details).

• Via your inquiries by email, postal mail, or other forms of communication involving personal data.

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3. Purposes and legal basis for data processing
We collect and process personal data for our own sales and marketing purposes across the EU and beyond. Data is collected for:

• Conducting website research and analysis using web analytics tools.

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4. How is data recorded on our website?
When visiting the website, certain data about your device is collected via cookies and embedded code for optimal operation, quality assurance, and usage statistics. These include device type, IP address, browser type, operating system, and activity on the website (pages visited, navigation, session duration, etc.).

All data collected is anonymized through an identification number, meaning the actual user cannot be identified without explicit consent (e.g., email sign-up).

a) Website cookies
Cookies are small text files with alphanumeric characters sent to your device. Session cookies disappear when the browser is closed, while persistent cookies remain for future visits.

Cookies generally do not contain personal data. They help personalize the website, tailor ads and content, and monitor the site’s performance and usage metrics.

You can disable cookies by adjusting your browser settings. Deleting or rejecting cookies may affect the functionality of some parts of the site.

b) Google Analytics
We use Google Analytics to collect data about site traffic and usage. Data is stored and analyzed on Google’s servers and made available to us in anonymized form. For more information, see Google’s privacy policy.

Aside from website-related data, we only collect personal information via your direct inquiries or appointment bookings.

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5. How long do we store your personal data?
We retain personal data as long as necessary for the intended purpose or until you revoke your consent. If data retention is required by law or contract, the duration will be adjusted accordingly.

If there is a valid suspicion that submitted data is false, we reserve the right to delete it without notice.

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6. What are your rights?
You have the right to request the completion, correction, restriction of processing, or deletion of your data at any time, as well as access or data transfer. Consent withdrawal does not affect the lawfulness of prior processing. If you believe your data is processed unlawfully, you may file a complaint with the Information Commissioner of the Republic of Slovenia.

You can request data deletion by emailing: info@derma-rogaska.si

While we strive to secure your data, we acknowledge that internet transmission may not always be fully secure. Please submit any data responsibly and with care.

This privacy policy is effective as of August 1, 2022.